Privacy Policy

We collect information in the following ways:

Information you give us

• Contact & account details — name, email address, phone number, and password when you create an account or place an order.
• Order & delivery details — shipping and billing address, products ordered, and delivery preferences.
• Payment information — for prepaid orders, payment is processed by our payment partners; we do not store your full card details. For cash on delivery, no card details are collected.
• Communications — messages you send us, product reviews, questions, and support requests.

Information we collect automatically

• Device and usage data such as IP address, browser type, pages viewed, and the pages that referred you, collected through cookies and similar technologies.

We use your information to:

• Process, fulfil, and deliver your orders and send order updates.
• Create and manage your account and wishlist.
• Respond to your questions, reviews, and support requests.
• Send marketing communications (only where you have opted in) about new arrivals, restocks, and offers — you can unsubscribe at any time.
• Detect, prevent, and address fraud, abuse, and security issues.
• Improve our products, website, and services through analytics.
• Comply with legal and regulatory obligations.

We use cookies and similar technologies to keep you signed in, remember your cart and preferences, understand how our site is used, and improve your experience. You can control cookies through your browser settings; disabling some cookies may affect how the site works.

We do not sell your personal information. We share it only as needed with:

• Service providers — courier and delivery partners, payment processors, hosting, and analytics providers who process data on our behalf under confidentiality obligations.
• Legal & safety — authorities when required by law, or to protect our rights, customers, and the public.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.

We keep your information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer required, data is securely deleted or anonymised.

We use appropriate technical and organisational measures — including encryption in transit (HTTPS) and access controls — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You may:

• Access and review the information in your account.
• Update or correct inaccurate details.
• Request deletion of your account and personal data.
• Opt out of marketing emails via the unsubscribe link or by contacting us.
• Manage cookies through your browser.

To exercise any of these, email us at hello@peachbeauty.store.

Our services are intended for customers aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us so we can remove it.

Our site may link to third-party websites and services. We are not responsible for their privacy practices; please review their policies before providing any information.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “Last updated” date. Your continued use of our services after changes take effect constitutes acceptance.

For any questions about this Privacy Policy or your data, contact us at hello@peachbeauty.store.